1. Personal Information We Collect
- Order Information: Full name, contact phone number, shipping address, email address
- Payment Information: Processed exclusively by compliant payment gateways. We do not store sensitive information such as complete bank card details or payment account credentials.
- Account Information: Registered account username, password, order history, saved addresses
- Browsing Data: IP address, browser information, access logs, Cookie data
- Customer Service Communication Records: After-sales consultations, return and exchange requests, user feedback
2. Purposes of Information Usage
- Process orders, arrange packaging and shipment, track logistics, and conduct after-sales communication
- Send order status updates, logistics notifications, and respond to after-sales inquiries
- Account security verification, risk control and anti-fraud measures, order compliance verification
- Website optimization, user experience improvement, and compliance risk management
- Send new product launches, promotional activities and discount information only with users’ voluntary consent. Users may unsubscribe at any time with one click.
3. Cookies and Tracking Technologies
This website uses Cookies to maintain shopping cart functionality, login status and normal website operation, as well as for traffic data analysis. Users may disable Cookies in browser settings; disabling Cookies may affect the use of some website functions.
4. Information Sharing and Disclosure
- We will never sell, rent or trade users’ personal information to third-party marketing agencies.
- Necessary information is only shared with logistics service providers, payment institutions, customs and tax authorities to fulfill order requirements.
- Relevant information may be disclosed in accordance with legal requirements such as court subpoenas and government regulatory orders.
5. Data Security and Storage
- Full-site SSL encrypted transmission to ensure data security during transmission.
- Data is retained until order completion and expiration of tax compliance periods. Redundant data will be deleted in accordance with the law after account cancellation.
- Strict internal access permission control for user data, regular security inspections to prevent data leakage risks.
6. User Data Rights
Users have the right to access, correct or delete personal information, cancel accounts, and unsubscribe from marketing communications. You may exercise your legitimate data rights by contacting us via the contact information below.
7. Children’s Privacy
This website is intended exclusively for users aged 18 and above. We do not intentionally collect personal information from minors. If we discover that a minor has submitted information without guardian consent, we will delete such information immediately.
8. Policy Updates
This Privacy Policy may be updated from time to time. Updates will be posted on this website. Continued use of the website constitutes acceptance of the revised policy.
9. Contact Us
Privacy Inquiries: info@XIANGJINBAG.com
Customer Service Email: sanyxy1995@gmail.com